Outstanding cars and staff.
Great service department. And its bmw what more is there to say
Amy is one of the best sales people. She is patient and takes good care of her clients. Took me on several test drives. Told me how to drive it to really experience a BMW. Sold me a used X5 that I picked out before they even had pictures online. They didn’t have a chance to detail it and it had a couple scratches on it and she said they would take care of it. Put me in a courtesy vehicle until my car was ready. They don’t charge for courtesy vehicles. Service team keeps you up to date. They kept their word and took care of me. I would recommend them as well as Amy. She definitely will work hard for your business.
EXCELLENT SERVICE!!! With some time to kill, I wandered into the dealership with my two little boys, who quickly began hopping in cars and creating havoc. I was met by Rick Krichmar, who kindly took care of the boys w/ some treats. From there, he helped me look at a few vehicles without any pressure... significant departure from the BUY, BUY, BUY! approach I've experienced elsewhere. I had such a pleasant experience that I came back the next day to test drive an M5. Rick spent over an hour with me, walking me through every detail of the car - again, not trying to "sell" me the car. Fast forward a few days and the car eventually made its way into my garage. The paperwork with Kyle was a breeze. Very transparent group of folks who stepped up several times in the buying process to "do the right thing." This is a gem in the BMW dealership family. Thanks to Rick and Kyle.
I have purchased 3 BMW cars from the dealership during the last 2 years. Each time, I did extensive research on the specific car before my purchase and got just what I was looking for. The sales and service for these cars has been top-notch and I've been well satisfied with the whole process. John Bliss, my sales person for all 3 cars has been terrific. John has gone the extra mile for everything involved. He is very pleasant to work with and is great at followup. My experience has been excellent.
Had my 228i serviced today Very professional fast communication Easy process love it Thanks Brian liepke
There is not a better buying experience than buying a BMW from Kris Kramer and BMW of Minnetonka. You can be sure that you ended up with a great buy and will be well taken care of throughout the ownership of your new vehicle. I have purchased several BMW’s from Kris and every time it has been a positive experience.
Everything about the purchase of my new BMW 330i Sports car was great! My sales person, Kris Kramer was never pushy, always professional, and had my interests at heart. Sam in the Genius Department was also wonderful, patient and knowledgeable. I will return again!