Customer Testimonials
I just bought a 540i from Josh Smith. Josh is a class act, a wealth of knowledge and a relationship builder vs. pushy sales person. Five stars for Josh. Working with Lea in the F&I office left a lot to be desired which is why I’m leaving four stars. She is standoffish, rude and not a pleasant person to work with. I was within a minute of pulling the plug on the deal and went to Motorwerks from dealing with her. I had to swing by the service department today to top off the coolant. Was in ...
I felt a little out of place at a BMW dealership, but Heather was SUPER friendly and helped to negotiate a fair price. Great experience!
Great place for high quality used vehicles. Great customer service and gorgeous facility. You don’t have to buy a $200k car to be treated very well here. I wouldn’t go anywhere else. Ask for Josh he’s great.
Worked with Sonny and Max on ordering a 2022 BMW. There was never a rush or pressure to buy. Ended up getting the 330e and LOVE it. Best experience buying a car. BMW of Minnetonka officially owns my business from here on out. The vehicle had to be ordered and Sonny kept me apprised on the status. On the financial side, Scott also did an amazing job. And the BMW genius, Cici was outstanding - fun to work with, easy to follow.
Was contacted promptly and contact person was very helpful and courteous. Would not hesitate to deal with them again.
I worked with John Sullivan on buying a used car and he made the experience easy and comfortable. He always takes care of me if my car ever needs maintenance with a nice loaner vehicle and ensures my vehicle is ready as soon as possible. I now have purchased two cars from BMW of Minnetonka and it surely will not be my last!
Had to have my vehicle unexpectedly serviced at Minnetonka BMW and the staff did a great job taking care of me. Jeff Kotnour did an awesome job keeping me up to date with the status of my car. Thank you!
Spoke with Jon Bliss over the phone, inquiring about a few used SUVs that caught my eye. I set a 2 pm appointment with Jon and was thrilled to find that he picked 6-8 vehicles that would be a good fit for my wife. There was zero rush and no pressure to buy as if they genuinely wanted what was best for her. Ended up getting an X5 and we LOVE it. Best experience buying a car. BMW of Minnetonka officially owns my business from here on out. Lastly, wrapping up the financial side of this purchase with Scott Houghland was ...
I went in to get a 2018!left with a X1 2021 they are amazing!! Traded my car and wow what a good trade I got . Thanks
Update: On February 17, I posted a negative review of BMW’s service. WOWSERS!! Since then, BMW has made everything right by replacing the problem vehicle with a brand new SUV. The General Manager of BMW Minnetonka, the General Manager of BMW Motorwerks, Oliver Ravkin, New Car Sales Manager, and Alec at BMW America, worked their magic. We are in love with our new vehicle, and we’re likely to be life-time owners of BMWs. Thank you, BMW!!
Great customer service! Made purchasing a car very easy and guided me through the entire process step by step. I highly recommend to anyone looking to purchase!
Beautiful building, great service, helpful and knowledgeable staff. Sonny was very helpful and knows his stuff.
We have purchased several BMW’s through Alex Tamarkin for over 29 years. There is a reason we come back to him and it has to do with his service and attention to detail. I just picked up a new M2 and Alex walked me through every step of the process up to the delivery. I would recommend Alex to anyone looking for a BMW.
We worked with Alex Tamarkin in purchasing our new BMW 430i convertible. Alex was very helpful and knowledgeable about the car and we were treated fairly by the dealership. We got exactly the car we wanted and we love the car. We have also had great experiences with service on our other BMW at this dealership.
Chris Sommerfeld helped us with our purchase. Wonderful experience!!! Definitely recommend BMW of Minnetonka to my families and friends. The price is very competitive and the process is straightforward.
Amazing facility and great options for all buyers. Bobby Wong was a awesome resource and helped me talk through all the options and was very patient as I test drove 5 different vehicles. I’d highly recommend Bobby and BMW of Minnetonka. Thanks!!
I worked with Josh Smith and he made the process very easy and was very professional throughout the whole process. I was coming from out of state and Josh answered questions before I came and made the process easy. When I am ready to buy again I will be back to work with Josh and this dealership.
I enjoyed working with Bobby Wilson immensely; even though this would be my fourth X series, he spent the time to go everything to my satisfaction. Beautiful facility, nice folks.
The experience at BMW of Minnetonka and Alex Tamarkin was exceptional-very professional, helpful, knowledgeable, and accommodating. I highly recommend this dealership and client advisor, Alex Tamarkin.
This was my first time purchasing a vehicle from BMW Minnetonka and will not be my last. From the sales person, to her manager, the finance guy and the general manager, they were all a pleasure to work with as my purchase was smooth and professional. They were accommodating to me and my wife as buyers and did not act like stereotypical dealership people. I would definitely recommend them!
I had a great experience with Bmw of Minnetonka just purchased a 2015 m5, our salesman was Bobby Wilson he did a fantastic job giving me knowledge about my m5. Made our visit very smooth! Also we met with one of the sales mangers, he made sure I was happy with my purchase ! Up in Finance we was treated like family wasn’t pushed into buying unnecessary things like other dealership’s normally do.All in all 4 hour drive from Iowa was well worth it these guys made it happen for me. Best service around other dealership’s should be like ...
Ryan Leach is a terrific sales associate. His knowledgeable, no-pressure approach made me comfortable immediately. He took a lot of time and answered all of my questions. When it came to the sale the process was smooth and quite quick. I highly recommend Ryan and the BMW Minnetonka team.
Bobby did a great job for us, no pressure and a great deal ! Will certainly look for our next vehicle at BMW of Minnetonka
Got the perfect car i was looking for with all features. Ryan Leach helped me with the process of test driving or financing my BMW 540I and it was really good.
We have bought 10 plus cars from BMW of Minnetonka and specifically Matt Liebig. We would never shop anywhere else! Great amenities, service and communication.
Matt Fischer and his team made our purchase quick, friendly and pleasant. I would highly recommend this company for any car needs. They are above the rest.
We work with Bobby Wong in BMW Minnetonka, great buying experience, He was patience, he listened, he provided us with all the information we needed to make our decision, I will for sure work with Bobby the next time we are buying a car.
Had a very positive experience purchasing my BMW 840 and Alex Tamarkin was so helpful and easy to talk to during this process. Thank you!
Had a great experience with this dealership on my quest for finding that lightly used car I was searching for. Matt Fischer was great tp deal with. He took care of everything I needed addressed and is still helping me a week after driving up from Chicago to purchase the car. Despite juggling many clients he has always gotten back to me. Dan Olsen was also very helpful. In my dealing with a handful of other dealers around the country for the same/similar car, he was the only one that negotiated price and met me financially where I felt ...
Purchased certified pre-owned BMW 330i - Xdrive from BMW of Minnetonka. Sonny Truong, our Sales Advisor, did an excellent job during the entire sales process. Very attentive and prompt and had appropriate answers for all of our questions. The dealership is top notch. The vehicle, with 20K miles, was immaculate. Price was very competitive with internet sites and other local non BMW dealerships. We are very happy and satisfied customers of Sonny Truong and BMW of Minnetonka. Sonny Truong was referred to us by our daughter who had purchased a certified pre-owned BMW X5 from him and had a very ...
After purchasing a vehicle that was not to our satisfaction Bobby Wilson took control of the situation and resolved it in a fun timely knowledgeable manner!
I love my new BMW 330i! We had a great experience at BMW of Minnetonka. Ryan Leach was great, he explained everything in great detail. He was very professional and very friendly. I would definitely recommend BMW of Minnetonka and Ryan to any of my friends.
This is a beautiful dealership with a large inventory. Morgan Moore and the rest made this very easy, even in the time of Covid. I I tried a Tesla for awhile, but I finally realized that I wanted another BMW. I've been driving them for decades.
I worked with Byron Alexander, who is a thoughtful and thorough member of the BMW of Minnetonka Sales Team. He was a tremendous resource in selecting and buying our new car. The entire process was very positive and efficient - really appreciate how professional, responsive and knowledgeable Byron was throughout. The finance team was great, too.
Byron was upbeat and friendly to work with. James in finance was great as well. He got me a great loan with a great credit union and we became friends when I learned he was a motorcycle rider as well. The dealership was drop dead gorgeous! Thanks Guys!
Dealt with Kris Kramer and he did a excellent job of helping me purchase a new car This is the second car I have purchased along with my daughter and brother in law have purchased cars from this dealership. I just recently picked up my vehicle but I already wish I could extend my lease to more then 3 years.
BMW of Minnetonka is top notch when it comes to stock, facility, and service! The dealership itself is massive and immaculate. The customer service I received from Ryan Leach was stellar from start to finish on my used car purchase and has continued to be since purchase. I’ve dealt with sales people that write you off once they’ve made the sale at other dealerships , this is definitely not the case with Ryan. I will be back for future purchases! He went above and beyond my expectations.
I had the opportunity to work with Kris Kramer at Minnetonka BMW and I must let the world know how good the experience was - Kris was great: kind, sincere, easy to work with, and very low pressure. Because of this experience, BMW of Minnetonka will be go-to for future car purchases (and routine services).
Ryan was very helpful in highlighting the differences in the cars I was evaluating and provided a no pressure shopping experience. Looking forward to putting my new M235xi through its paces.
Big thanks to Rick Krichmar in Sales and Scott in Finance for making the purchase process an enjoyable one. Seamless experience and felt very safe with covid-precautions taken in the facilities.
I want to recommend BMW of Minnetonka and specifically Matt Liebig. I purchased my 2nd car from them - the last one in 2014, both through Matt. The purchase process and service have been 5-star over the last 6 years. I really appreciate Matt's honest insight into car and feature selections - Matt has been very up front with features and their value (ex. Matt made me think twice about paying for upgraded headlights). In addition, COVID has forced BMW of Minnetonka to streamline their sales process - most of the execution was handled through a Zoom call - which was ...
Jon Bliss did a fantastic job helping to find the car I wanted to buy. Very professional and easy to work with. I would recommend Jon to anyone looking for a new BMW.
I had a great experience with Rick K and the Team at BMW Minnetonka! Very accommodating and willing to go the extra mile to ensure top dollar for my trade and negotiate a reasonable monthly rate on a new M340i lease. Top notch service and dealership!
Sully was a fantastic sales person! He never pressured us and was super flexible in the process! He also took care of my Puppy @bubbalimonotto while we test drove the car! 💯 Sales Satisfied and Bubba can’t wait to hang at BMW Minnetonka again!!! ❤️🐾
A car popped up on Cars.com and I contacte Amy at 4:00pm that day to let her know that I was interested. I arrived before 5:00 and Amy and Chris had the car ready for a test drive. By 5:30 we completed the transaction and I picked up a car a couple of days later. I have been buying cars from this dealership for over 10 years now and it is always a great experience.
Rick Krichmar was very helpful. It was my first experience with BMW of Minnetonka. It was a pleasure to do business with both. I would refer others to Rick.
Thank you @Galina Tashtosh form creating such a fun and special car buying experience. Your communication and follow up was excellent - every question and consideration was addressed immediately. We are loving our new ride!
I worked with Sabias who was so professional and fun to be around. He provided multiple vehicles for me to drive. He seemed to really enjoy helping me out. I never felt rushed or pressured to make a decision. I feel like I have a new friend. My friends will be coming his way.
Christopher Sommerfeld was excellent to work with as he assisted my wife and me in test driving a few BMWs to help us make the right decision. Very patient and knowledgeable.
Morgan was very informative. He did not pressure us at all yet we knew he was selling us a car! Beautiful facility. Everybody was friendly and helpful. We would recommend. No hidden costs!
Christopher Sommerfeld was very knowledgeable, considerate, and helpful. I had purchased my first BMW X1 from him and was excited to work with him on this purchase. In December, I told him I was looking for a 2019 certified model with low mileage. As soon as one became available, he sent me pictures and information so I could make an informed decision about purchasing the vehicle. Since I live several hours away, Christopher let me know what they needed to start the purchase process. Normally I would want to see the vehicle before purchasing, but I trust Christopher completely. I knew ...
Bought an incredible vehicle in the 2021 X5 M50i from Rick. He was so helpful in getting the car I wanted. They did not have the specific car I wanted, but Brent found one in Mass. This car sold too fast to acquire. Rick ordered one with my specifications from the factory and I had it in my hands in about a month. I was about to see how check on a delivery date, when Rick called and said the car was here! I could not believe it. Picked the car up on a Tuesday and all I can say ...
Chris Peterson and Heather Purrington were both professional and knowledgeable during the recent purchase of my i8 Roadster. Heather's timely follow- up and attention to detail were impressive.
Amy was fantastic in helping me to choose the best car for me. I was unsure about buying new vs used and was evaluating different makes and models. She was super upfront and honest in helping me sort through the pros and cons of each. It was a pleasure doing business with her and I highly recommend her to others—especially those who are weighing different options and need a really honest appraisal of their choices.
I would like to say my car buying experience with BMW of Minnetonka was absolute superb! Steve Rydberg is so knowledgeable and made me feel even more confident with BMW and with purchasing our car. If you are looking for someone to help guide you through this process Steve is your guy. Thank you Steve and BMW of Minnetonka for such GREAT customer service! You have a customer for life!
This was the best car buying experience I've ever had. From the moment I entered Bobby took great care with me. I'm telling everyone about him and you guys there.
We were extremely pleased with our entire purchase experience. Amy Mattick was our Sales Consultant. She is friendly, extremely knowledgeable, and treated us like old friends. Scott Houghland in finance did an amazing job. He was great to work with and made add-on recommendations in an unbiased way, based on our needs and stated goals. The dealership itself is huge, with all kinds of options to choose from. The dealership and its staff also observe COVID-19 guidelines and the place is spotless. We have definitely found a home Minnetonka BMW.
I purchased our of state and the Team was very helpful. Be sure to work with Sonny Truong / Brent Carron. They guys made it a great experience for me and my family, I will definitely be doing business with them again.
Amy and Morgan were great to work with. Very friendly sales representatives. Nice dealership. No stress. Easy to do business with. I would highly recommend this dealership to anyone looking to make their car buying process very smooth, friendly, and efficient.
Amy Mattick was great to deal with,knowledgeable and very friendly. I would highly recommend her for your next purchase. I am very happy with my vehicle purchase.
Chris Sommerfeld was awesome to work with. They gave me an excellent price for my used car. Finance was a breeze. All the people made me feel welcome and relaxed specially during COVID.
People were professional and buying process was low/no pressure. Staff was attentive and seemed well versed on the product and competitive advantages of BMW. The after sale run through was informative but not overwhelming.
Tommy Rodenwald, an exceptionally knowledgeable salesman, is a joy to work with. Lea Schneider in finance is undoubtedly the best in the business. She is a class act. We have purchased four BMWs from Minnetonka. Tommy is simply a really nice guy. He guided us gently through the process on deciding to buy CPO or new (we had always bought CPO before and we decided on a new X5 this time). There was absolutely no pressure. He made it like you were buying from a childhood friend. Trust is earned. Tommy, Lea and BMW of Minnetonka have earned our trust.
Bobby Wilson gave me excellent service, he was very professional and took me through the whole process swiftly.I walked out a very happy customer. I will definitely be buying my next car from the same place.
Steve Rydberg went the extra mile to find the vehicle we wanted… He’s the BEST! We will always recommend Steve Rydberg and BMW of Minnetonka
I bought a car on NYE from the BMW of Minnetonka with Ryan Leach and it was a fantastic buying experience. We’d done a ton of research ahead of time and were able to get the vehicle a little cheaper than list price. The facilities were AMAZING and huge. It felt like I was buying a luxury car when in reality was a regular used car (although still feels like luxury to me compared to my previous vehicle). Ryan did a great job making sure we were able to look at everything ahead of time and felt comfortable buying. ...
This is the 3rd buying experience my wife and I have had with BMW of Minnetonka and our sales person, Steve Rydberg. All have been easy in all respects and even this last one with COVID restrictions. This time we were able to evaluate several used (BMW Certified) and make a decision that pleased us both.
The buying process was extremely easy with Steve Rydberg, and was able to find the vehicle I was looking for with their full range of used car inventory.
It was a nice experience working with sales and finance team at BMW of Minnetonka. My good experience started Online. The online customer service directed me to an internet sales specialist, and Heather P contacted me promptly to answer all my questions. All through my trade-in process, the internet client adviser (Heather P) extended a very friendly, courteous and efficient customer service. The title work by Finance team was smooth. The team at BMW of Minnetonka made my trade-in/buying experience a pleasant one! Thanks Heather and Scott!
BMW Minnetonka exceeded my expectations. Loved working with Rick K as he helped me through the entire process from start to finish. His knowledge of the brand and passion was a huge deciding factor in my X3 purchase. The process was painless and fast. I couldn’t ask for anything better. Great experience!
I special ordered my car from the factory via their website. Bobby Wilson from BMW Minnetonka immediately got in touch with me and walked me through the process. He was friendly and helpful. I picked up my new car 6 weeks later. The whole experience was easy and fun. I plan on doing it again. This is my first BMW. Their first rate reputation is earned.
My wife and I have been thinking about our initial foray into the German auto family for quite some time. We evaluated not only the product but also the customer service, how we were greeted, if the salesman was distracted or focused, and the overall experience. I'm happy to say that Rick Krichmar of BMW Minnetonka hit all the marks! He treated us with respect, took time to answer our questions, followed up quickly with phone calls and email (without harassing), and we drove our new vehicle home, thrilled with everything! Without a doubt, this was the best car ...
Wonderful customer service and efficient process to obtain my dream car. From my first email to actually driving down and seeing the car everyone I interacted with was professional and accommodating.
I have had experience with 4 different BMW dealers and Minnetonka BMW is by far the most customer-centered and customer friendly. I have used them for both service and purchasing a new vehicle and in both cases, the service was of the highest quality. My sales rep, Sonny Truong, made the new car purchase experience easy during a difficult time (the corona virus pandemic). He went above and beyond to accommodate my needs and situation. I would highly recommend Sonny and BMW Minnetonka!
John Sullivan "Sully" was great to work with. Helpful and professional. He listened to our needs/wants and got us on our way with just what we came in for!
Just completed a process of buying a new USED car from BMW in Wayzata, MN after locating it online via Cars.com. The dealership is impressive in size and appearances. Very bright and welcoming as were the staff. It is managing the safety issues well related to Covid. We met John Sullivan who did an excellent job of answering many questions about the car. He was able to negotiate a very good number for us for our trade in which helped us make the decision to buy the car. They were efficient in their paperwork process and it went smoothly. ...
My experience at this dealership was awesome. Far and above better than previous car dealerships or other BMW dealerships by that regard. Bobby Wilson was a great representative, went above and beyond to help me. Very smooth experience. Highly recommend.
I shopped online for my 2018 BMW M5 and contacted a number of dealerships. BMW of Minnetonka, Minnesota had the car that I needed up purchasing and made the whole experience quite pleasurable. Truthfully, it was the best car buying experience that I believe I have ever had. I purchased this car without seeing it in person and had it shipped to me in Georgia. My salesman Michael Gold did an outstanding job of carefully videoing the car for me. He did not over sell me but did everything I asked and did so quickly and professionally. I had a great ...
Very efficient and excellent customer service. Considering the proper time management. I bought a used BMW and was coming out of state. car was detailed properly and all the documentation was done before I reached there.
It was a great experience shopping at BMW Minnetonka. Morgan Moore was amazing to work with and made the entire process pretty simple. Couldn’t have asked for better buying experience.
Always a wonderful experience working with Alex Tamarkin and the team at BMW. Jeff Kotnour is absolutely amazing and on top of his game with the service side. I would highly recommend BMW Minnetonka!
Bought a car from my house from Bobby Wilson without seeing it. Great experience and love the car. Bobby did a great job. The car was exactly as advertised and in perfect shape. Bobby delivered to my wife in Minneapolis in a snow storm and gave her a complete demonstration for drive to AZ the next day. Thanks Bobby
Galina did a super job of putting together the purchase of my BMW X3 in less than 4 hrs. Follow up instructions on operations were always available when needed. Highly recommend her to get the job done. John Hess
Was driving by the Dealership and decided to stop and see if I could make a trade on my 2018 Cadillac. Asked to see a sales person. The lady at the front desk called Bobby Wilson. We liked him right away. Was very friendly and outgoing. Showed us the inventory that we were looking for. I had previously owned a 535i BMW and loved that car. Unfortunately, it was totaled in an accident. I of course had a price I was willing to pay. He worked with me, and his manager and we were able to agree on a price. I ...
Bobby Wilson delivers the best buying experience ever at BMW Minnetonka! Pricing, trade allowance, customer service and follow through. Phone calls, emails and text messages all on time and positive.
Fourth BMW CPO from John Sullivan over the past decade at Minnetonka BMW and always found the service top notch. Friendly, honest, and helpful! Have always seemed to find the car I was looking for too.
This is the 2nd vehicle i have purchased with John Sullivan at BMW Minnetonka and each time he made the car buying experience great. there is no pressure and he knew the questions to ask to figure out what the right vehicle for me was. I would recommend anyone looking to purchase or lease a BMW to use John.
f you are in the market for a vehicle make BMW of Minnetonka your first stop and ask for Sully! (John Sullivan) We had been car shopping for a couple of months and everywhere we went was the same. Either pushy sales guy or the disinterested sales guy who couldn’t care less. All was different when we came to BMW of Minnetonka! Sully was friendly and knowledgeable. We asked him dozens of things and he was ready with answers. My husband never buys on the spot, but Sully made the decision so easy without the typical hard sale tactics ...
I purchased a used BMW 340i from here while living 17 hours away and the process was simply amazing! Jon was my sales point of contact and he helped gather all relevant information for the vehicle as well as providing me with regular updates on it's status. Because it was recently acquired, he personally took pictures and verified its condition for me before anything even appeared online. He also kept me informed on their certification process and the steps they were taking to ensure it passed. Financing was also simple and easy! Scott worked with me over a few days ...
Thanks Bobby for an excellent car buying experience. It was a pleasure to work with you and you made the shopping process a breeze, well done!
I worked with John "Sully" Sullivan on finding and purchasing a pre-certified pre-owned vehicle. Sully was easy to work with to find the right car for me at the right price. I love my car and highly recommend stepping into BMW in Wayzata and asking for Sully!
I worked with John "Sully" Sullivan on finding the right pre-certified pre-owned car for me. Sully is straight forward and easy to work with. I highly recommend stepping into BMW of Minnetonka and specifically asking for Sully!
I worked with Alex Tamarkin to trade my BMW X5 in for the new version. This is the 3rd X5 that I've owned - all from the same dealership! That should attest to their level of customer service. Alex made the whole experience smooth and uncomplicated. I also appreciated how patient Walker was while showing me all the new features and helping me with the vehicle set-up. Great experience all around - thank you!
This is the second time I have purchased a vehicle from Josh Smith at BMW Minnetonka and will continue to do so. I came in to look at one car and through our conversation he found me a better car with all of the features I was looking for and more within my price range. The entire BMW staff is pleasant and helpful.
This is the second time I have purchased a vehicle from Josh Smith at BMW Minnetonka and will continue to do so. I came in to look at one car and through our conversation he found me a better car with all of the features I was looking for and more within my price range. The entire BMW staff is pleasant and helpful.
Great purchasing experience from start to when I drove my new car off the lot. Everyone was extremely helpful, professional and efficient. A huge shout out to my sales rep, Bobby Wilson. I enjoyed working with Bobby and would highly recommend anyone do the same. Bobby was very knowledgeable, attentive, quick to respond and super pleasant to work with.
Great purchasing experience from start to when I drove my new car off the lot. Everyone was extremely helpful, professional and efficient. A huge shout out to my sales rep, Bobby Wilson. I enjoyed working with Bobby and would highly recommend anyone do the same. Bobby was very knowledgeable, attentive, quick to respond and super pleasant to work with.
I just purchased a brand new 340i M3. The experience was incredible. In this time of COVID they really have the process to be an easy and flawless one. My advisor was Ed Howard. What a nice gentleman. You can always reach him even during his off duty hours. I highly recommend him.
This is the 4th vehicle that I have leased from Matt Liebeg @ BMW Minnetonka. He is super knowledgeable, friendly and really helps you to find the vehicles that fit your needs. I started with a car and now am in an SUV crossover which I thought I would never like. I totally loved it, so much so that this is my 2nd one! Thanks for being awesome Matt!
I have purchased 3 vehicles from Heather. The service is outstanding at every turn. Everyone I worked with is extremely competent, knowledgeable and friendly. I highly recommend Heather and this dealership.