Update from a previous review, the service staff has been very helpful and prompt to reply. Ryan has been great with expediting things, which is greatly appreciated.
Ryan is unbelievably patient and knowledgeable.
Excellent, Courteous, Prompt Service. I never Feel Lost or Ignored at Mntka BMW.
Great place and great service (esp. Kris Kramer)
A supreme experience for a car we had been looking for. We were back-and-forth between a couple certified pre-owned vehicles from different makes. Bobby Wilson with BMW of Minnetonka was the tipping point for us. He has a ton of experience with customers, and knew when to have fun and when to get the job done. It was very comfortable to work with him. At no point did we feel old-school 'pressure' to do something we did not want. We felt great about our online, phone, and in-person interactions. Tip of the cap to these folks. Kyle in finance was ...
We just came in to look around the BMW vehicles and an employee was very very kind towards us. Offered us a drink even and that really shows a great heart. Great passion for cars and BMW, the best dealership I've been to, best service had at a dealership, outstanding customer service, last but not least the great atmosphere and environment of the people.
Very satisfied very professional quick and easy
Found the listing on cars.com and ended up buying the car sight unseen. Worked with Sully who was super helpful and responsive. I would absolutely work with him and this dealership again. I flew up to MN to take delivery and the car was in great shape, exactly as described.
I experienced amazing customer service by Chris S from the BMW dealership in Minnetonka, MN. The location had a great atmosphere, a friendly, approachable vibe that I would recommend to anyone