Customer Testimonials
I received excellent help from Joel Runck when looking for and purchasing a X5 BMW. Also Walker helped out and Scott went through the financial details with me. John Jorde
I had an efficient, information experience purchasing a BMW X3. The conversation with Morgan was specific to what I was seeking so I felt good about my decision.
Great experience from start to finish with my new car. A huge shout out to my sales rep, Walker Wilkinson for providing outstanding service. He was very knowledgeable, attentive, and quick to respond. Everyone I worked with, Brent Carron, Alicia Taylor, and Hunter Grunzke, are extremely competent, knowledgeable, and friendly. I highly recommend this dealership.
Great experience from start to finish with my new car. A huge shout out to my sales rep, Walker Wilkinson for providing outstanding service. He was very knowledgeable, attentive, and quick to respond. Everyone I worked with, Brent Carron, Alicia Taylor, and Hunter Grunzke, are extremely competent, knowledgeable, and friendly. I highly recommend this dealership.
This facility has always carried a a good amount of inventory compared to the rest of the dealer groups. Yesterday I purchased a vehicle and not only was the inventory great, the staff was fantastic! I worked with Morgan Moore, who was very knowledgable with not only BMW but with other brands. He was never pushy. I brought my 10 year old kid along with me and they got along great! Thank you for making the experience non- stressful ! Valerie Edwards was my finance manager. She was a great listener and was very thorough! Thank you for being so patient with ...
Heather Purrington is one of the best in the business. She made my transaction smooth and fun.
The entire buying and financing process was very quick and easy. Matt in sales, and Scott in finance were helpful every step of the way.
I can’t thank Matt Fischer enough for his splendid work while purchasing my new vehicle from him and BMW of Minnetonka. Everyone there was on top of their game and making sure it was a pleasant experience from the second I walked in to the moment I got the keys. But the thing that sets Matt apart is he is willing to go the extra mile and follow up and answer questions after the sale is completed. I will recommend Matt and BMW of Minnetonka to my friends and family. Great experience!
I love BMW Minnetonka, I’ve been a customer for several years. I have purchased and serviced two BMWs here. Alex Tamarkin in Sales is excellent and helpful. They are a pleasure to work with, I will keep buying BMWs because of them, it is seamless and go above any beyond every-time. Service is the best part here, Ben Kempe is excellent. I live three hours away and he always works with me to have scheduling for service happen when I am going to be in the area. Best dealership I’ve ever worked with. Thank you, -Alex Grasdalen
We purchased our 1st SUV from BMW of Minnetonka (in September of 2016) and knew if we ever went with another BMW, it would be from the same dealership. We had the pleasure of working with Walker twice, once in October of '22 and next in April of '23. When we first met Walker, he was nice, attentive to our needs/asks, and genuinely wanted to know about us as a family and how he could help put us into the right vehicle. He showed us models on the floor that were similar to what we wanted/needed and was knowledgeable about each ...
Worked with Anthony at BMW Minnetonka. It was a fantastic a car buying experience. Highly recommend the people and environment at BMW Minnetonka
Great experience! fast and easy process. Heather was really helpful and answered all my questions.
BMW of Minnetonka is the best! Our salesperson Derek made the process extremely easy and found us the perfect car. This is the second BMW we have purchased from him and my boyfriend had called him and let him know what we were looking for and the price range. Within two days I was driving off the lot in my X1. Highly recommend you ask for Derek if you are looking for a new BMW. Couldn't be happier!!!
I recently purchased my second BMW from Sonny T. and Scott H. at BMW Minnetonka, and for the second time, I've had a great experience. No games, no high pressure sales tactics and I believe they simply want to keep their client base happy for future repeat business. If you're looking to purchase a BMW, this is where you should be looking.
My spouse and I had the greatest car buying experience with Galina at BMW. She is extremely knowledgeable of the product and very helpful during our buying process. Every contacted employee from the front desk to finance to "genius (guy that shows you the tech features before you leave with your new car)" to sales manager was next level at their craft of customer service. Before entering the store we questioned what it might feel like as typical domestic car owners to enter such a known high class brand. We felt very comfortable during the shopping experience. At ...
Just wanted to say thank you to BMW of Minnetonka and our sales person Harrison for an amazingly easy order and pick up process for our 2024 X6 M60i!
Had a great experience working with Joel Runck to purchase a new iX!
I've purchased two vehicles from Morgan at BMW of Minnetonka and have thoroughly enjoyed the sales and service experiences. My first vehicle was purchased just a few years ago, however there was (what seemed like) a minor issue with the transmission/drive train that the team was not fully able to resolve. This is unusual for the brand, but the team was supportive and very transparent throughout the process. They ultimately bought back my old car and provided a new one with similar financial terms as the original. I've had bad experiences with other makes and dealerships and ...
Our overall experience was excellent with BMW of Minnetonka! Yogi, our sales advisor, was knowledgeable, honest and great to work with. He was very patient with all of our questions. Yogi also fit us in last minute during a busy Saturday! I highly recommend!
Good experience, friendly, and open. Accommodating on the test drives. Laid out all the options between new and used, which I found helpful as there was no pressure either way, except for me to make a decision. I'll be going back for my next vehicle, for sure. Shout-out to Max Klingerman the Client Advisor that worked with me and spending his time with me all day.
Pleasure experience at BMW Minnetonka purchasing my family's first BMW. Our saleswoman Kathy Dittmer was very helpful and patient in helping my mother make her choice, and explained everything nicely and clearly. Valerie Edwards, the finance manager, made the purchase and closing end go super smooth, and Seth McCurry, the BMW Genius, was very thorough and kind in explaining all the features of our new X5. If we purchase another BMW in Minnesota, this will be our go-to dealership.
Anthony was top notch in ensuring that my entire experience with purchasing my first BMW went well. I appreciated his responsiveness and attention to the little things!
Thank you Rick Krichmar! I love my new BMW E-Drive. A great car selection made easy by BMW of Minnetonka. Rick is great to work with.
I recently purchased a 2023 BMW X5 from BMW of Minnetonka. My experience was exceptional! Joel Runck was my Client Advisor and went above and beyond making it happen. As a military, active duty, member stationed in Virginia, Joel and the team at BMW of Minnetonka used a variety of communication methods to make sure I was completely satisfied. Professional, courteous, and extremely knowledgeable, Joel and the team at BMW have my highest recommendation and I would gladly do business with this dealership in the future. Great experience!
Anthony Johnson was very helpful getting me into the car I was looking for at the best price. The dealership is very nice, the second floor is the place to be.
We had an awesome car buying experience with everyone in the dealership! Nobody seemed to push anything and they were extremely accommodating! Anthony was a great salesman, and the finance manager was awesome! I couldn’t recommend them more
We keep going back to BMW of Minnetonka because of the car but also because of Kathy Dittmer. This is our sixth car with Kathy and each time she is able to present the most competitive pricing. She knows the cars and works with us on our needs and finances. After the deal, she is always available for future situations. BMW service puts the customer first and works on your specific car requirements.
Just purchased my first BMW and could not have asked for a more perfect experience. Everyone at the dealership was extremely helpful and friendly but working with Harrison Stokes was the best! He is a pleasure to work with, very knowledgeable about BMW products and was extremely patient with me during the whole process. I never knew that buying a car could be so easy. We will be back.
We had a wonderful experience at BMW Minnetonka. Beautiful facility and everyone was polite and courteous. Harrison was the gentlemen we got to work with and he was great at explaining all the car features to us and helped us select the correct vehicle for us.
I had a great experience working with Walker Wilkinson from BMW Minnetonka. He was extremely knowledgeable about all the vehicles and features on the cars and made our experience buying amazing. He was very patient throughout the whole process. We are very happy with our X5 as it met all expectations.
Alex T is always great to work with. Great service and best vehicles in town.
Matt and I have been car partners for almost 20 years. He is kind, understanding and efficient. He is the best of the best. It is always a pleasure to work with him.
Awesome customer service from Moises,Sonny,Josh and Lea,James.They all made my experience worth it,Gave me a new experience to my new trade-in.German Car.Marvelous Deal
Matt and Brent and team made our experience excellent. This is our 10th BMW and we plan to continue to work with Matt in the future. Thanks!
The best car buying experience I have ever had. Harrison was friendly and knowledgeable and went out of his way to make me feel like I was his only customer. He even answered my questions by text on his days off. The other staff including the sales manager, finance person, and car expert were all magnificent. Thank you everyone at BMW Minnetonka. I would be remiss if I left out the reception staff. They were also wonderful.
Our sales consultant, Mr. Craig Haggerty, advised clearly and answered all our technical and prospective usage questions. The financial considerations and the eventual purchase agreement was reached without pressure. The entire process was factual and lead to mutual understanding. This is our third BMW purchased through Mr. Haggerty.
Walker made this purchase an outstanding experience. The attention to details and really listening to our needs to make sure they were heard and met as close as possible. If you don't work with Walker on your purchase needs you are missing out. (This comes from 40 years of car buying experience.)
We had never been to a BMW dealer before. We decided to go here the first week of March to look at some car and SUV options. We were impressed from the movement we walked in. The greeter/reception person was friendly and lined us up with a sales person. Walker, the sales rep, was knowledgeable and did a great job showing us some vehicles. We ended up buying a car. Alicia in finance was wonderful and not pushy on all the “extras” but she reviewed them professionally. Follow up from a couple mangers was nice and professional. If we ...
The best buying experience of my life. Amy was outstanding.
Kudos to Derek and his support staff for helping make my purchase seamless. Derek continued to stay in touch with me providing updates on the make and model that I wanted. All my questions were answered in a timely matter and the customer service was top notch. I'd certainly recommend Derek and BMW!
Harrison Stokes is a top notch salesperson that helps find what you want without being pushy at all - refreshing these days!
Amazing service yesterday getting my oil changed! Timothy R Hammond was so efficient and helpful. He gave me a beautiful rental while my car was being serviced and let me know immediately when it was ready to go. I appreciate the extra effort!
I recently purchased a used BMW X3 from BMW of Minnetonka and they team there went above and beyond making my purchase absolutely perfect. I can’t thank them enough (especially the GM Ric and Cara from the services team) for going above and beyond and surpassing my expectations. When I finally picked up the car it looked amazing and I was so excited. I would highly recommend BMW if Minnetonka to anyone looking to get a used or new BMW! Outstanding customer service!
While visiting my son’s family in Edina, I decided to get my car serviced at your dealership. Living in Northern Wisconsin it’s hard to find a BMW dealership. I called and was able to get in the next day. After testing my X3 they found a few issues. I came in for a new headlight and new rear wiper bracket. I was told I also needed to have my wheels rotated. Wiper got fixed, wheels rotated but had to order part for my headlight, it was more than a bulb. Come back in two days while part is ...
Morgan Moore was awesome - we appreciated the opportunity to see the "coming soon" Highlander that was still being detailed and we ended up driving the new to us SUV home.
Best car buying experience!!
Matt is the best!
I recently picked up a pre-owned 2018 X5xDrive 50i from BMW of Minnetonka. It was discovered that the key for the removable Class III Towing Adapter of the F15 X5, F16 X6 Class 3 Hitch Module - 2 5/16" Ball - BMW (82-71-2-414-452) was missing. Other missing items were a cargo cover and floor mats. When I contacted Client Advisor Harrison Stokes and asked if BMW of Minnetonka could take a look at them in their detaining room, as I thought that the detailing technicians might accidentally forgot putting them back after cleaning the car for selling. Harrison promised ...
5 stars definitely! Our sales person, Matt Fischer was very professional and took care of us really well up to the day we left the dealership to bring our X2 home. And Scott, from finance did the same, very knowledgeable but not pushy. Thanks Matt and Scott our overall experience was brilliant!
Have always had a 5 star experience with Alex! I’ve been a BMW customer for 20+ years and have never been disappointed. I picked up my new BMW last week, and besides Alex, Alicia and Hunter were wonderful. They were very helpful and their personalities made you feel like you had known them for a long time. I will continue to drive BMW’s.
They're pretty darn shwanky & take care of you pretty well!
Second time buying from BMW Minnetonka and they were incredible once again. Anthony Johnson was amazing! Helped me find the perfect vehicle! Thank you Anthony!!
Had a very good experience purchasing my BMW here.Thankyou so much Sonny for your quick response for all my questions.
We had an absolutely great car shopping experience with BMW of Minnetonka. Our sales professional Matt L. did an outstanding job of explaining the features of BMW and the differences between the models. He was extremely professional and had great knowledge of the models we were looking for and explained differences that BMW had as compared with other manufacturers that we were also looking at without disparaging comments about the other cars. He focused on our needs and wants and helped put us in the perfect car. We also stopped in another time and Matt was not working that day ...
Expert services, professional and well prepared. He was ready from the jump with my vehicle at the front, test drive went very well, then had car facts ready for my wife and I at his desk. On day of pickup, he drove 10 minutes to pick me up from work to get me to the dealer.Over and above! I’ll be going back to get my next car, same place, all Anthony Johnson.
Derek was amazing 🤩
Fantastic & Professional!! I purchased a 2023 BMW X5 with the help of Client Advisor Max Klingerman. What a standup guy! Took the time, made the experience enjoyable, gave great advice, and always returned my calls or texts. If you're considering purchasing or seeing what is available, don’t hesitate to ask for Max!! I was assigned Business Manger Alicia. Equally fantastic to work with. Always available and made the purchase process enjoyable… that’s right, enjoyable! Will definitely use BMW of Minnetonka & this sales team again!
The level of service I received was second to none. I originally started working with Byron, however, he was out of the office the day i purchased the vehicle. The short amount of time that i did work with Byron was excellent. Very friendly, outgoing guy. Very no pressure. The next day i arrived and I told the saleswoman, Skye, that i was in a rush and had to be done with my deal by a certain time (I had just over 2 hours). She acknowledged my timing and assured me we could get it done. She worked quickly and efficiently ...
Sarah in the parts department really knows her stuff and was very easy to work with!
BMW Minnetonka quickly and accurately diagnosed a radiator hose that came unattached. I dropped my car off after hours on a weekend after breaking down on the highway and getting my 328i towed to the dealership. This is just after another shop had done a repair on a radiation leak about one week ago that I paid $3,000. BMW Minnetonka was so helpful, and loved the video provided by the service team. It has been four months since my repair there and I have had no issues. They were kind enough to not charge me more then the minimum hourly fee. ...
Rick is great! Super responsive and made sure all my questions were answered. Love the car as well.
Amazing experience! Everything went very smooth as far as trade in, finding the vehicle I like, and driving away in a newer vehicle. 5 Stars especially for my salesman Sonny, and their finance department with how smooth and quick they made the process go.
1,000 times out of 1,000 I would recommend coming here for your new car and/or for service on your vehicle! Cara in service took great care of me when I came in for an oil change and while I was there I paid a visit to Amy in sales who had sold me my last 2 cars and a day later I was driving home in my third car from her. You will not find a more honest salesperson, she listens and is genuine in wanting to help you find the perfect vehicle. Absolutely zero high pressure! When I went in to ...
This was my first car buying experience. I originally went through a different BMW dealership in search for my perfect BMW SUV; however, switched to BMW of Minnetonka after a terrible experience. BMW of Minnetonka exceeded my expectations in customer service in the car buying experience. Every staff member is friendly, treats you like an actual human, regardless if you're buying or just searching. Very impressed and highly recommend this dealership to anyone in search for a BMW.
From the moment we walked into BMW of Minnetonka we had nothing but a positive car buying experience. Rick and Brent helped us design the vehicle and made sure we got what we wanted. Rick kept us informed until our new BMW arrived to the dealership. Thank you both for such impeccable customer care!
Derek was an awesome salesperson. Service here is excellent. I highly recommend BMW of Minnetonka!
Jon B was a very knowledgeable and honest sales associate during our car purchase. The finance associate Kyle G was able to quickly work through the purchase process accurately and while being respectful of our time. This dealership and it's staff are everything you want out of a dealership. I will return for my next purchase.
Craig was amazing to work with. Very knowledgeable and helpful!
Been a long time customer here at BMW of Minnetonka. Customer service is absolutely amazing. Recently had service done to my wife’s X5, Service advisor Ali Alvi did a wonderful job on the process and kept me informed while the vehicle was being serviced. The entire experience was very smooth and pleasant. Thank you.
Great service at BMW of Minnetonka. Ed Howard is friendly and very accommodating. I believe he is the only one that I will be working with for my next BMW.
Morgan was great to work with and we were quickly able to find the perfect BMW. They had great variety in inventory. I appreciated the lack of a hard sell. And walk in to drive out was little over an hour. Looks like we are officially switching from being a two decade “Werks” household to BMW of Minnetonka. 10/10 highly recommend.
I had an absolutely outstanding experience recently with Joel Runck at BMW of Minnetonka. He kept me informed with useful, personalized information at all stages of the process and made the buying process delightful! He answered my many questions with professionalism and respect. You can tell he really enjoys helping people find the vehicle that is the best match for them and their families. Highly recommend working with Joel and this dealership!
I had a very good experience purchasing my first BMW here. While shopping for the car, I went to both BMW dealerships in the twin cities. The BMW of Minnetonka provides a way better service than the other one in Bloomington. The sales rep, Elizabeth Berg, was very helpful. She tried her best to meet all my needs. The receptionist was quick to point me in the right direction. Overall, I highly recommend this place.
Skye and the team at Minnetonka BMW were fantastic. Thank you!!
Derek made the purchasing experience simple and straightforward! Thank you!
Wonderful experience (BMW M3 M competition 1-500) Derek was great salesman quick and very experienced and knows what he talking about Thanks for the great service you guys offer Best BMW Dealership
Great service and great people. Everyone is so well behaved and approachable. Loved the experience in the store. Also serving nice hot beverages and snacks. Full score for costumer service
Chase in service and James in sales are amazing and professional gentlemen. Love this dealership!
Great experience, great service, no pressure.
We would like to thank Craig Haggerty for the wonderful service he provided us in purchasing our car. He was very knowledgeable, compassionate, professional and answered all of our questions. Craig listened to us and guided us into deciding the vehicle that was perfect for us. Thank you 😊
BMW of Minnetonka is a beautiful dealership and I had an excellent experience buying my car from them. Special shout out to my salesperson Derek Mead for making the purchase incredibly easy. Most of the process was able to be done over the phone and I can't thank him enough for getting me the car I wanted. If you're considering buying a BMW I highly recommend asking for Derek. He was knowledgeable, easy to reach when I needed something, and he's still helping me with questions after the purchase. 5 stars couldn't be happier! Ask for Derek!
Derek was super helpful and wasn't pushy at all when purchasing my car. Just wanted what was best for me.
The service and part department do a splendid job here. Not to mention the shop Forman’s are knowledgeable in the brand. They perform a wonderful job at listening and explaining in detail. 10/10!
The deal ship was awesome. The car was ready and waiting for a test drive when I arrived. There was no pressure to buy and they were extremely pleasant and professional to work with. We ended up buying the car in part because of the excellent service and experience.
Always a five-star experience here – from sales to service to management. We’ve been a BMW family for years as well as purchased/leased our cars from Carousel. Thank you to the team here for always taking care of us!
Max Klingerman and the team at Minnetonka BMW were great to work with on the purchase of our new X5 M Competition. Appreciate you all, keep up the great work!
Excellent service. Craig Haggerty and Val were great
I highly recommend BMW of Minnetonka. I've been to other BMW and non-BMW dealers and BMW of Minnetonka has the best service by far. Best of all they have Amy Mattick, whom I absolutely recommend as your Client Advisor. Amy went above and beyond to find me the right fit based on the features and budget I was looking for. When there was a problem with the listing on the original vehicle I was interested in she moved mountains to make up for it and found me another great option quickly. David Skeens (New Car Sales Manager) was helpful ...